Need Someone to Talk To?
Call the Beacon Warm Line:
337-446-4001 or 866-538-1477
For medical, police, or fire emergencies, call 9-1-1.
For a mental health crisis or suicidal thoughts, call 988.
Feeling lost or alone?
Life can be tough, especially if you’re dealing with drugs or alcohol. Maybe you’re trying to get better, or maybe you just need someone to listen.
The Beacon Warm Line is here for you.
What is the Warm Line?
It’s like a friendly chat on the phone. You can talk to people who really get what you’re going through because they’ve been there too. We’re here to listen without judgment and help you find your way.
We're here if you:
Are struggling with drugs or alcohol
Are trying to stay sober
Don't know where to get help
Just need someone to talk to
When you call:
- Your privacy is our priority. Everything you say stays confidential.
- No need to share your name. We’re here to listen, not judge.
- We’ll truly listen. Your thoughts and concerns matter to us.
- Enjoy up to 20 minutes of talk time. Take your time, we’re here for you.
- If we’re unavailable, leave a message. We’ll return your call as soon as we can.
- Stay informed. We’ll let you know when the call is coming to an end.
- Get Connected. We’ll connect you with the appropriate resources if needed.
What People Are Saying
What makes us different?
Our team members are special. Everyone on our team is a certified Peer Support Specialist which means they’ve been trained to help people, and they’ve also dealt with addiction themselves. They understand because they’ve been in your shoes.
Ready to talk?
Call or text us at 337-446-4001 or 866-538-1477.
We’re here to listen, and we understand.
For Healthcare Professionals
Need to refer a patient? Call us at 337-362-4920. (For healthcare professionals only)
What is Beacon Response?
Beacon Response helps people who have experienced an opioid overdose. Our trained team members meet with patients in the emergency room to provide support, education, and connections to treatment.
How does it work?
Our “Allies”, trained as certified Peer Support Specialists, have been there. They’ve either struggled with addiction themselves or had a family member who did. They’ll meet with the patient in the emergency department after an overdose or suspected substance use to offer support and help them find the resources they need to get better.
This program is based on the National Bridge Model, which started in California.